Article 1: Applicability
- The agreements apply for all products in our webshop.
- By ordering you agree with the terms of our webshop.
- The webshop is not liable for interim price changes. Typing faults in the webshop can be made and the organization of The Sacred Voyage decides in differences.
Article 2: Agreement
- As soon as you have ordered a product in our webshop a confirmation email is send to the emailadres you gave us and there is an agreement. The agreement can be made by webshop order, email or telephone.
- You can cancell your order within 24 hours after ordering by sending an email to firstname.lastname@example.org
- The product can be returned within maximum of 14 days after ordering. The fee minus shipping costs will be refunded.
- After ordering a confirmation email will be send which also includes payment & refundpolicy for retreats (see also below).
Article 3: Prices and products
- All prices and products are VAT included. Shipping costs need to be paid separately.
- Products can be deliverd as long as in stock.
- Products stay in property of the webshop untill payment is received.
Article 4: Payment
- You can pay in advance for your products by paypal and creditcard in our webshop. Or if you have a Dutch bankaccount by IDEAL.
- If a product needs to be shipped you pay for the shipping costs.
Article 5: Delivery and delivery time
Delivery of products will be handled as soon as possible but at the latest within one week.
Article 6: Refund, cancellation and payment policy
- The product may be cancelled or returned within 14 days after purchase (see article 2)
- Refund in case of canceling will be done within 10 days.
- Refund only possible with invoice.
- Cancellation & Payment policy:
Conditions if the course, retreat or training unexpectedly does not continue or if it isn't possible to be facilitated:
If the training or retreat unexpectedly cannot continue or take place, a new date or more options in dates and / or location will be agreed when this training or retreat can be made up or be joined. No refund of the registration fee.
Article 7: Guarantee and liabilty
- Our products will be shipped with full guarantee. In case of damage of a book or cd we will send you a new one.
- Our webshop is never obliged to pay any compensation to the client unless in case of intent or gross debt of the webshop.
- If compensation needs to be paid it will never be more than the amount of the invoice of the product.
- No guarantee conditions in case of: normal wear of the product, no original invoice, wear by intent
Article 8: Communication with The Sacred Voyage/Kinetics Communicatie
In case of questions concerning administration you can send an email to email@example.com. As soon as we have received your question we strive to reply within 3 business days. If more time is needed to reply properly we will let you know as soon as possible. We strive to handle your question within two weeks.